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CompTIA PDI+ Beta Sample Questions:

1. In a multifunction device, when either scanning a document to a software application or sending a fax to another location, the resulting document exhibits a black line in the scanning lead edge to trail edge direction. Which of the following should a technician address to resolve this issue?

A) Clean the scanning exposure optics.
B) Replace the photoconductor on their multifunction device.
C) Reload the scanning application software.
D) Replace the photoconductor on the other device.

2. A customer has replaced their old printer with a new MFD. The new device has the same settings as the old one. The old device is moved to another location and now the old device fails to print.
Which of the following is a possible source of the problem?

A) The power drain from the new device prevents the old device from printing.
B) The new device is set to block other devices from printing.
C) The new device settings have priority over the old device settings.
D) The two devices share the same IP address.

3. Which of the following would affect the size of a scanned image? (Select TWO).

A) Bandwidth
B) Resolution
C) Font size
D) TCP/IP settings
E) File format

4. While trying to making a color copy of a certificate the resulting output is black and white, all other documents print normally. Which of the following features is causing the problem?

A) Enhanced compression
B) Anti-aliasing
C) Image enlargement
D) Anti-counterfeiting

5. A customer wants to scan a picture that wil be used in a word processing document, which of the following file format should they use?

A) PCL
B) PPD
C) PS
D) TIFF

Solutions: