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Cisco Troubleshooting Cisco Unified Communications v8.0 (TVOICE v8.0) Sample Questions:

1. Refer to the exhibit. You have received a trouble ticket stating that users cannot place calls to the PSTN. During testing you discover the gateway is not switching to the secondary call agent when the primary call agent is unreachable.
What needs to be done to allow the MGCP gateway to use a different call agent if the primary fails?

A) The gateway needs to be defined as a non-gatekeeper-controlled intercluster trunk with the secondary Cisco Unified CallManager defined.
B) A Cisco Unified CallManager group that includes the secondary call agent needs to be assigned to the gateway.
C) The ccm-manager redundant-host command needs to be added to the gateway.
D) The ccm-manager fallback-mgcp command needs to be added to the gateway.

2. Which two types of Cisco Unified Communications Manager trace files contain Call Processing information that is helpful for troubleshooting outbound and inbound calling issues?
(Choose two)

A) Real Time Monitoring Tool Processes trace
B) Cisco Unified Communications Manager Dialed Number Analyzer trace
C) Cisco Unified Communications Manager SDL trace
D) Cisco Unified Communications Manager syslog trace
E) Cisco Unified Communications Manager SDI trace
F) Cisco Unified Communications Manager Log4Jtrace

3. HOTSPOT

4. LSC validation is failing on a new SCCP IP phone you have just added to the Cisco Unified CallManager 5.0 cluster. No other IP phones are experiencing any problems with LSC validation. What can you do to help pinpoint the problem?

A) Verify that the authentication string is correct in the Cisco Unified CallManager device configuration screen.
B) View the SDI trace output.
C) Use the security configuration menu on the IP phone to verify that an LSC has been downloaded to the IP phone.
D) Check for security alarms.

5. Which replication state means that the replication is good?

A) 4
B) 2
C) 3
D) 1

Solutions: